Frequently Asked Questions

Clear answers about ordering from Face West.

What currency do you use?

All prices and orders are in pounds sterling (GBP).

Where do you deliver?

We deliver worldwide. Standard delivery is £11.20 and is free when the merchandise subtotal reaches £150.

How long will delivery take?

Estimated delivery is 7–14 business days.

How do I select an option?

Choose from only the colour, material, size or configuration shown on the product page before adding the item to your basket.

Can I return an item?

Eligible unused and undamaged items with all supplied components may be returned within 30 days after delivery.

Who operates Face West?

FACE WEST LIMITED, company number 03399299, VAT GB780330055. Contact support@facewestuk.shop or +44 7307721084.